Recall Repair Center
Find out if your Lexus has an open recall & how you can fix it
**Please call us at 678-292-5640 before making an appointment to confirm parts availability for your recall repair.
Looking for information about a recent Lexus recall? If so, we invite you to use this page as a resource to find out if a current recall could be affecting your vehicle, how to get your free repair scheduled at Hennessy Lexus Gwinett, and find answers to your questions in our automotive recall FAQ.
Schedule Free Repair
Recall repairs will be completed at no cost to you! Simply schedule your appointment online.
Schedule Service
Check Recalls by VIN
use the NGTSA's free VIN check tool to look-up recalls by your vehicle's VIN
Look-up Your VIN
Drive With Purpose
Drive knowing our expert techs repair recalls according to strict manufacturer and government safety standards.
Tell Us How We DidDo you have to pay for recall repairs?
All recall repairs are required, by law, to be completed at no cost to the customer. It is the manufacturer’s responsibility to cover the cost of the recall and you should never be charged for the work done. If you do find that your Lexus has an open recall on it, please give us a call to make an appointment at our state-of-the-art Service Center. Staffed by a top-notch team of professional advisors and service technicians, we will have your Lexus repaired with precision and get you back on the road quickly!
Frequently Asked Questions
What is a safety recall and when is it necessary?
A safety recall happens when the manufacturer or the National Highway Transportation Safety Administration (NHTSA) determines that part of a vehicle is defective and the defect can affect the vehicle's safety...
What is NHTSA?
NHTSA is the federal agency that oversees vehicle safety standards. Its mission is to reduce vehicle-related crashes and prevent injuries. NHTSA enforces regulations relating to vehicle performance and investigates safety defects.
What does a safety recall mean to me?
If your vehicle or part of its equipment is subject to a safety recall, it means the manufacturer or NHTSA has decided that a possible defect in your vehicle is a concern...
How do I find out if the vehicle I am interested in buying is subject to a safety recall?
If you are shopping on our website and see a vehicle that interests you, there will be a link on the page titled "NHTSA VIN Look-Up"...
Do you fix open safety recalls?
If a vehicle is offered for sale as "certified," it is our intention to repair any open safety recalls that we have identified before you take it home...
How will I find out if my vehicle is subject to a safety recall after I purchase it?
Manufacturers must notify by first-class mail all registered owners and purchasers of vehicles subject to a safety recall...
If I find out my vehicle is subject to a safety recall after I buy it, how do I get it fixed?
If your vehicle is subject to a safety recall, take it to a manufacturer-authorized repair facility. They are required to fix the problem at no cost to you.
